About the Role
The Receptionist/Office Administrative Assistant is responsible for providing front-line customer service, answering phone calls, managing office communications, and supporting the administrative operations of the business. This role requires excellent organizational skills, attention to detail, and a friendly, professional demeanor. The ideal candidate will ensure smooth operations and a welcoming atmosphere for visitors.
Key Responsibilities:
Greet visitors and clients in a professional and friendly manner
Answer incoming phone calls to inquires, and direct calls to appropriate team members
Provide basic information about the company’s services
Maintain and Organize the office environment, ensuring it is clean and welcoming.
Assist with maintaining records, data entry, and filing
Prepare and send emails, memos, letters, and other forms of communication as needed.
Organize and distribute incoming mail, and other forms of correspondence
Assist in managing the office calendar, scheduling team meetings, and organizing events.
Support staff with various administrative tasks related to client relations and operations.
Coordinate office lunches including ordering food and managing delivery for meetings or special events.
Respond to public facing online reviews and complaints on platforms such as Google, Yelp, and social media in a timely and professional manner.
Monitor online feedback and assist in improving customer satisfaction
Minimum Qualifications:
High school diploma or equivalent; Associate’s degree preferred
Proven experience as a receptionist, administrative assistant, or in a similar role
Proficiency in Google Drive
Creative mindset with the ability to assist in creating ads, social media posts, or organizing events.
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to handle multiple tasks and prioritize workloads in a fast-paced environment
Friendly, customer-focused attitude with the ability to interact with diverse clientele
Location: Kennesaw, GA